Spa Mandalay — treatments, access and what to know
Spa Mandalay at Mandalay Bay Resort And Casino is a 30,000-square-foot full-service spa with over 20 treatment rooms, lounges, whirlpools, eucalyptus steam room and a cold plunge. It is open daily (main hours listed 7:00 AM–6:00 PM) and requires guests to be at least 18 to use the spa facilities.
In this guide
What Spa Mandalay is — an overview
Spa Mandalay is the on-site full-service spa at Mandalay Bay Resort And Casino. The facility is described as approximately 30,000 square feet with more than 20 treatment rooms and separate men's and women's lounges.
Special facilities include hot and warm whirlpools, a eucalyptus steam room, a cold plunge, private/co‑ed waiting rooms and a private treatment suite. The spa has an age minimum: guests must be 18 or older to access Spa Mandalay.
- Size: ~30,000 sq. ft.; 20+ treatment rooms
- Wellness features: whirlpools, steam room, cold plunge
- Minimum age: 18+ for spa access
| Feature | Fact |
|---|---|
| Facility size | ~30,000 sq. ft. |
| Treatment rooms | 20+ |
| Minimum age | 18 years |
Treatments offered
Spa Mandalay lists a range of body and facial treatments. Signature options noted in public materials include Swedish, deep tissue and hot stone massages, plus reflexology.
Facial and skin services include Oxygen Infusion facials, HydraFacial treatments and Diamond Microdermabrasion, alongside salon services for hair and basic nail services.
- Massages: Swedish, deep tissue, hot stone
- Facials: Oxygen Infusion, HydraFacial, Diamond Microdermabrasion
- Other: reflexology, manicures/pedicures, salon services
| Category | Common options |
|---|---|
| Massage | Swedish, Deep Tissue, Hot Stone |
| Facials | Oxygen Infusion, HydraFacial, Microdermabrasion |
| Grooming | Manicure, Pedicure, Hair salon services |
Access, who can use the spa and day-pass rules
Hotel guests and non-hotel guests can use the spa, but non-hotel guests must purchase a spa treatment to gain full access to the spa facilities. Hotel guests who want facility access without a treatment can add a spa day pass.
Public information lists a spa access pass rate option: hotel-guest day passes are cited as $75 on weekdays and $100 on weekends. Cancellation rules for appointments require notice—cancel or change at least four hours before the appointment to avoid a 100% cancellation charge.
- Non-hotel guests: must buy a treatment to use spa facilities
- Hotel guests: may purchase a spa day pass (weekday/weekend pricing cited in public sources)
- Cancellation policy: change/cancel at least 4 hours before appointment to avoid full charge
| Who | Access requirement |
|---|---|
| Hotel guests | May buy day pass or book treatments |
| Non-hotel guests | Must purchase a treatment for facility access |
| Minimum age | 18+ for spa facilities |
Hours, booking and cancellation
Spa Mandalay's main posted hours are daily 7:00 AM to 6:00 PM; some sources note seasonal or holiday variation and occasional later appointment availability. The spa typically accepts appointments throughout the day during those hours.
To book, contact the spa directly through the resort's guest services or concierge. Public materials state the cancellation window: appointments must be canceled or changed at least four hours before the scheduled start to avoid a 100% cancellation fee.
- Typical hours: 7:00 AM–6:00 PM (hours can vary seasonally/holidays)
- Booking: via resort concierge or spa reservation line
- Cancellation: >=4 hours' notice recommended to avoid full charge
| Item | Detail |
|---|---|
| Standard hours | 7:00 AM–6:00 PM (daily) |
| Last-minute changes | Subject to availability; fees may apply |
| Cancellation policy | Change/cancel at least 4 hours prior |
Facilities to expect before and after treatments
In addition to treatment rooms, Spa Mandalay provides separate men’s and women’s lounges and hot/warm whirlpools for relaxation before or after services. A eucalyptus steam room and a cold plunge are listed among the wet‑area features.
The spa also connects to an on-site salon with its own hours (public sources list 10:00 AM–6:00 PM) for hair and other grooming services with no minimum age stated for salon services.
- Separate men’s and women’s lounges
- Hot and warm whirlpools, eucalyptus steam room, cold plunge
- On-site salon: hours commonly 10:00 AM–6:00 PM
| Facility | Notes |
|---|---|
| Whirlpools | Hot and warm pools available |
| Steam room | Eucalyptus steam room |
| Cold plunge | Available as a contrast-therapy feature |
Practical tips, age and policy reminders
Spa Mandalay enforces an age minimum of 18 for spa facilities. The wider Mandalay Bay Resort And Casino enforces a 21+ policy for the casino and certain adult-only areas (for example Moorea Beach Club), and the reservation holder must be at least 21 to check in to a room.
Wear comfortable clothing and arrive 15–30 minutes early if you plan to use the wet facilities. If you are a hotel guest and want spa facility access without a treatment, ask about the day-pass option when booking—public sources list day-pass pricing for guests on weekdays and weekends.
- Arrive 15–30 minutes early to complete paperwork and use lounges/whirlpools
- Spa minimum age: 18; hotel check-in minimum age: 21 (reservation holder)
- Ask about hotel guest day-pass pricing if you want facility access without a treatment
| Situation | Recommendation |
|---|---|
| Want only facility access | Hotel guests: ask about day pass; non-guests: must book a treatment |
| Late arrivals | May reduce treatment time or incur fees—confirm with spa |
| Children | Spa facilities restricted to 18+; family areas at the resort are separate |
